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    CUSTOMER CARE SATISFACTION
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    Courteousness
    Customer care accessibility
    Efficiency when resolving customers issue
    Time taken to solve customers issue
    Personalized service
    Understanding of customers issue
    Security
    Configuration capability
    Adaptability to customers needs
    Server response speed
    Price
    Quality of service
    Storage capacity
    Technical support 24/7
    Brand trust
    Transparency in our offer